Yes, many clients just want you to reach into your files and fire off that demand letter before it’s happy hour on Friday. But is that the best approach for this client? Like Ted Lasso said, “be curious” and know the right questions to ask your client before initiating that first blow of litigation.
A potential client walks into your office. She was walking down the street to her doctor’s appointment from her condo when she got her toe caught in the uneven sidewalk and fell hard on her chest. Because her arms were outstretched as she fell, her breast implants ruptured when she hit the cement. Does this person have a claim against the city?<br><br>…