Have you had clients in the past that you just could make happy no matter the results you got for her? Do you sometimes dread going to court because the combative opposing counsel will fly into histrionics over every perceived slight? Did you drive home that night wondering what you could have possibly done that sent them into such a fit of rage?
High Conflict Attorneys & Clients
Ever had a terrible client that made your life miserable? It probably was not you that was the problem – more than likely it was probably the client or the opposing counsel’s high conflict personality (HCP) that was the issue.
In this eye-opening CLE course, attorney and mediator John Edwards introduces you to the concept of the high conflict personality and provides you with strategies and tips to deal with HCP opposing counsel and clients. John will mainly cover the core issues of personality disorders in high conflict attorneys, the neuroscience of high conflict personalities and using empathy, attention and respect to calm high conflict attorneys. To access the course please click here: How to Handle High Conflict Clients and Attorneys.
John will also discuss:
*“Difficult” clients
*Lack of self-awareness
*Lack of adaption
*Blaming others
*Five high conflict personalities
*The prevalence of personality disorders
*The corpus callosum
*Using EAR statements
*Fears & EARs
*Cautions about EAR
*Setting limits with clients
John Edwards has been practicing law for over 40 years. A former litigator, he began his mediation practice in 2002 and since then has successfully mediated hundreds of cases including commercial & residential real estate matters, professional malpractice, personal injury, employment disputes and business disputes.
This CLE course is offered in the following states:
* Alaska (AK)
* Arizona (AZ)
* California (CA)
* Connecticut (CT)
* District of Columbia (DC)
* Illinois (IL)
* Maryland (MD)
* Massachusetts (MA)
* Michigan (MI)
* Missouri (MO)
* New Hampshire (NH)
* New Jersey (NJ)
* New York (NY)
* North Dakota (ND)
* Pennsylvania (PA)
* South Dakota (SD)
Attorney Credits offers CLE for attorneys in California and around the country. For more information about CLE in California please click the following link: CA CLE.